Shangri-la Surabaya - Surabaja
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Shangri-la Surabaya
Surabaja Jl. Mayjend Sungkono 120
No. of rooms
357
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
We speak
ID
8.9/10
No. of rooms
357
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
We speak
ID
8.9/10
Strategically situated near Ciputra World, Pakuwon Mall and Surabaya Town Square, the 5-star Shangri-la Surabaya provides a free-form outdoor pool, a spa centre with a sauna and tropical landscapes. Free WiFi and free wired internet are provided throughout the property. The property also offers free scheduled shuttle service to nearby shopping malls.
Blending Asian and Javanese elements, the air-conditioned rooms at Shangri-la Surabaya are equipped with a flat-screen TV, DVD player and a personal safe. En suite bathrooms have a bathtub, as well as bathrobes and slippers.
Other facilities at Shangri-la Surabaya include spacious parking space and 6 meeting rooms. Guests can enjoy a game of tennis at the 3 on-site courts, or relax by the pool under the surrounding palm trees. Golf outings at one of the nearby championship courses can be arranged with the hotel staff.
Shangri-la Surabaya has direct access to the airport highway and is a 20-minute drive from Juanda International Airport. Airport transfers and car rentals are available at an extra charge.
The hotel day starts from hour 14:00 and ends at 12:00.
Children’s Meal Policy forShangri-La Circle Members
When accompanied by a dine-in adult, up to 2 children of registered in-house hotel guests at the age of 6 and below can enjoy buffet meals at the all-day dining venues at no additional charge. Additional children at the age of 6 and below andchildren who are above 6 years of age but under 12 years of age will receive a 50% discount on the adult buffet price. Registered in-house hotel guests can alsoShangri-La Circle at any time during their stay to enjoy the meal plan. Children of non-registered walk-in guests under the age of 12 will receive a 50% discount on buffet meals at the all-day dining outlets.Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Deluxe King Room. Offering views of the city, this air-conditioned room comes with a flat-screen cable TV, minibar and teacoffee-making facilities. A hairdryer, robes and free amenities are provided in the en suite bathroom. ;
Executive King Room. Offering larger space and panoramic views of the city, this air-conditioned room comes with a flat-screen cable TV, minibar and teacoffee-making facilities. A hairdryer, robes and free amenities are provided in the en suite bathroom. ;
Horizon Deluxe King Room. Located in higher floor with city view, this room features free access to Horizon Club Lounge accessguest can enjoy breakfast at lounge and evening cocktails. ;
Horizon Executive King Room. Located in higher floor with panoramic city view, this room offers larger space. It features free access to Horizon Club Lounge accessguest can enjoy breakfast at lounge and evening cocktails. ;
Executive Suite. Offering much larger space and panoramic views of the city, this suite has a work station and a seating area with a sofa. It comes with air conditioning, a flat-screen cable TV, minibar and teacoffee-making facilities. En suite bathroom has a bath, a hairdryer, robes and free amenities. Guests enjoy executive lounge access. ;
Deluxe Twin Room. Offering views of the city, this air-conditioned room comes with a flat-screen cable TV, minibar and teacoffee-making facilities. A hairdryer, robes and free amenities are provided in the en suite bathroom.
Shallow end
Currency exchange
Screens or physical barriers placed between staff and guests in appropriate areas
Nightclub/DJadditional charge
Delivered food is securely covered
WiFi available in all areas
Fax/photocopyingadditional charge
Water slide
Sun terrace
Parking
Valet parking
Picnic area
24-hour front desk
Guest accommodation sealed after cleaning
Hot tub/Jacuzzi
Shuttle service (free)
Free parking
Use of cleaning chemicals that are effective against Coronavirus
Trouser pressadditional charge
Outdoor pool
Barber/beauty shop
Games room
Spa facilities
First aid kit available
Spa/wellness packages
Kid-friendly buffet
Pool bar
Smoke alarms
Fitness/spa locker rooms
Kids' club
Lift
ATM/cash machine on site
Cashless payment available
Air conditioning
Packed lunches
Emergency cord in bathroom
Accessible parking
Tour desk
Food can be delivered to guest accommodation
Fire extinguishers
Security alarm
Sauna
WiFi
Toilet with grab rails
Airport shuttle
Invoice provided
Car hire
Express check-in/check-out
Ironing serviceadditional charge
Kids' outdoor play equipment
Free WiFi
Outdoor pool (all year)
Linens, towels and laundry washed in accordance with local authority guidelines
Sun umbrellas
Fitness centre
Tennis court
Swimming pool
Bar
Massageadditional charge
Airport shuttle (additional charge)
Guest accommodation is disinfected between stays
Restaurant
Internet services
Shuttle service (additional charge)
Non-smoking rooms
Airport pick upadditional charge
Designated smoking area
CCTV outside property
Parking on site
Kids' pool
Spa lounge/relaxation area
Key card access
Laundryadditional charge
Breakfast takeaway containers
Physical distancing rules followed
Foot bath
Contactless check-in/check-out
Garden
Dry cleaningadditional charge
Face masks for guests available
Tennis equipmentadditional charge
Meeting/banquet facilitiesadditional charge
Live music/performance
Golf course (within 3 km)additional charge
Children's playground
Facilities for disabled guests
Sun loungers or beach chairs
Movie nights
Guests have the option to cancel any cleaning services for their accommodation during their stay
Fitness
Snack bar
Hand sanitizer in guest accommodation and key areas
Luggage storage
Daily housekeeping
Staff follow all safety protocols as directed by local authorities
Spa and wellness centre
Shared stationery such as printed menus, magazines, pens, and paper removed
24-hour security
Breakfast in the room
CCTV in common areas
Room service
Concierge service
Process in place to check health of guests
Shuttle service
Airport drop offadditional charge
All plates, cutlery, glasses and other tableware have been sanitized
Safety deposit box
Physical distancing in dining areas
Allergy-free room
